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Knowledge Base

FAQ

Do you provide service support?

Yes, we are here to support you and your company. If you run into any issues or problems, please call us at +47 90911419 or send us an email to support@orixe.no. We will assist you as quickly as possible.

What does Orixe do?

Orixe empowers businesses to be in full control of their supply chain. We deliver traceability and transparency of all transactions in the supply chain (Trace Module). We also help business to  audit their suppliers more efficiently (Audit Module).

What guarantees can you give regarding confidentiality?

All data entered in Orixe is encrypted. Because of this you will be the only one who has the opportunity to read your data. Some data will be sent to the users you make transactions with, and a miniscule amount of data (Country of origin, Serial Numbers etc.) is visible to others who receive the good. No sensitive information can be shared through Orixe.

How much traffic can the hosting handle?

Webflow hosting scales automatically to handle millions of concurrent visits. All site plans serve sites through our Amazon's Cloudfront CDN and accelerated using Fastly, loading sites in milliseconds.

Do all my clients need to have Orixe to get value from the product?

Every part of your supply chain does not need to use Orixe for it to be of value to you. Orixe securely stores data from the parts that do use it, and it provides more transparency and security with multiple users in the same supply chain. At the same time, even if all your clients use Orixe, just securing the transactions you have with a single buyer or supplier can be extremely valuable to ensure ethical and safe trade.

Can Orixe be integrated with my ERP-system?

Yes, the Orixe platform can easily be implemented with your ERP system. We use Standard API and have experience from integrating with ERP systems.

Do all my clients need to have Orixe to get value from the product?

Every part of your supply chain does not need to use Orixe for it to be of value to you. Orixe securely stores data from the parts that do use it, and it provides more transparency and security with multiple users in the same supply chain. At the same time, even if all your clients use Orixe, just securing the transactions you have with a single buyer or supplier can be extremely valuable to ensure ethical and safe trade.

Do all my clients need to have Orixe to get value from the product?

Every part of your supply chain does not need to use Orixe for it to be of value to you. Orixe securely stores data from the parts that do use it, and it provides more transparency and security with multiple users in the same supply chain. At the same time, even if all your clients use Orixe, just securing the transactions you have with a single buyer or supplier can be extremely valuable to ensure ethical and safe trade.

Orixe logo
+47 64 80 90 15
sales@orixe.no
Orixe AS, Gamle Drammens vei 40, 1369 Stabekk, Norway